Grievance Redressal Committee circular
Grievance Handling Mechanism
Institute has a robust grievance handling mechanism with various committees formed for addressing grievances of the stake holders. Grievances can be posted both online and offline arising during the course of study or employment by the student and faculty for redressal immediately.
Policy Document on Grievance Redressal.
Kothari Commission said that ’Destiny of India is shaped in her classroom’. It means the treatment of students in the schools and universities that matters much in our efforts to build our nation. The treatment includes redressal of grievances of students. Hence, we need to keep the students, teachers and parents free from grievances. This is all the more important in a democratic country like ours and grievances of students are to be attended sincerely.
In view of this importance, UGC had issued its Grievance Redressal Regulations 2012. In accordance with the UGC Regulations, the Institute has formed grievance redressal committee mechanism. It defines that a grievance can include any discontent or dissatisfaction by any of the stakeholders including students, staff, parents and public which they feel is unfair, unjust or unequitable that needs to be corrected.
The committee addresses grievances if any, related to various aspects of administration which is brought to their notice by different stakeholders of the institute. It is reconstituted every year to include the functionaries such as Deans, Heads of departments and faculty members.
Objectives of the policy:
To provide natural justice to all the stake holders regarding their complaints and ensure that the grievance is addressed immediately without much delay.
Implementation of the policy:
The Grievance Redressal Commlttee is to monitor the issues related to grievance in matters of admission, examinations, finance, academic etc. It has provided drop boxes for the stakeholders to drop their complaints. Also, stake holders can register their grievance in the website itself. Further, students can directly inform their Heads of departments or Deans about any issues or grievances. If the issues or grievances are not resolved, the stake holders have the option of meeting the Ombudsman of the Institute for immediate solutions . The composition of the grievance redressal committee is available on the website for easy access by all the stakeholders of the institute.
Grievance Redressal Committee
|
Appointment Order Reference Number |
Date of Appointment |
Name of the Committee Member |
Profession |
Address |
Associated with |
Mobile Number |
Fax No. |
Designation (Not below the rank of District Retired Judge or a Retired Professor) |
Department |
|
SPIHER/AR1 |
15-06-2015 |
Dr.M.Shanmugham- Ombudsman |
Former Professor cum Director, University of Madras |
Flat 3, Arun Apartments, 21, Karnan Street, Kodambakkam, Chennai 600024 |
St. Peter’s Institute of Higher Education and Research |
9381046034 |
26555430 |
Retired Professor |
Distance Education |
|
SPIHER/GR15 |
05-10-2019 |
Dr.P.Dananjayan |
Vice Chancellor |
SPIHER, Avadi |
St.Peter’s Institute of Higher Education and Research |
9443768716 |
26555430 |
Vice Chancellor |
University |
|
SPIHER/GR2 |
19-08-2015 |
Dr.D.S.Ramachandra Murthy |
Director |
SPIHER, Avadi |
St.Peter’s Institute of Higher Education and Research |
9840949115 |
26555430 |
Director Research |
University |
|
SPIHER/GR3 |
19-08-2015 |
Dr.L..Mahesh Kumar |
Director Academic |
SPIHER, Avadi |
St. Peter’s Institute of Higher Education and Research |
9840024189 |
26555430 |
Director Academic |
University |
|
SPIHER/GR4 |
19-08-2015 |
Dr.S.Stella Mary |
IQAC Coordinator |
SPIHER, Avadi |
St. Peter’s Institute of Higher Education and Research |
9941205452 |
26555430 |
Prof and Head, Physics |
Physics |
|
SPIHER/GR5 |
19-08-2015 |
Dr.S.Gunasekaran |
Dean Research |
SPIHER, Avadi |
St. Peter’s Institute of Higher Education and Research |
9445994326 |
26555430 |
Dean Research |
University |
|
SPIHER/GR6 |
19-08-2015 |
Dr.G.P.Ramesh |
Head, ECE Dept |
SPIHER, Avadi |
St. Peter’s Institute of Higher Education and Research |
9962115550 |
26555430 |
Head, ECE Department |
ECE |
|
SPIHER/GR7 |
19-08-2015 |
Dr.S.Pushpa |
Head, CSE Dept |
SPIHER, Avadi |
St. Peter’s Institute of Higher Education and Research |
9444210521 |
26555430 |
Head, CSE Department |
CSE |
|
SPIHER/GR8 |
19-08-2015 |
Dr.R.Latha |
Prof, CSE Dept |
SPIHER, Avadi |
St.Peter’s Institute of Higher Education and Research |
9884331876 |
26555430 |
Prof, CSE Department |
MCA |
|
SPIHER/GR9 |
19-08-2015 |
Dr.S.Sayeeda Sultana |
Head, Chemistry Dept |
SPIHER, Avadi |
St.Peter’s Institute of Higher Education and Research |
9884457919 |
26555430 |
Head, Chemistry Department |
Chemistry |
|
SPIHER/GR16 |
08-07-2019 |
Dr.M.Uma Raman |
Head, MBA Dept |
SPIHER, Avadi |
St.Peter’s Institute of Higher Education and Research |
9176172207 |
26555430 |
Head, MBA Department |
MBA |